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Privacy policy

Privacy and Cookies Policy

At alva we are committed to safeguarding and preserving the privacy of our stakeholders. This Privacy Policy document (the “Policy”).

This Policy explains what happens to any personal data that you provide to us, or that we collect from you and how we use cookies on this website.

We do update this Policy from time to time so please do review this Policy regularly.

Information That We Collect

In running and maintaining our website we may collect and process the following data about you:

  • Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
  •  Information provided voluntarily by you. For example, when you register for information.
  • Information that you provide when you communicate with us by any means.

Use of Cookies

Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website.

We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally; it is statistical data which does not identify any personal details whatsoever.

You can adjust the settings on your computer to decline any cookies if you wish. This can be done within the “settings” section of your computer. For more information please read the advice at AboutCookies.org.

Use of Your Information

We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:

  • To provide information to you that you request from us relating to our products or services.
  • To provide information to you relating to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive such information.
  • To inform you of any changes to our website, services or goods and products.If you have previously purchased services from us we may provide to you details of similar services, or other services, that you may be interested in.

We never give your details to third parties to use your data to enable them to provide you with information regarding unrelated goods or services.

Storing Your Personal Data

In operating our website it may become necessary to transfer data that we collect from you. By providing your personal data to us, you agree to this transfer, storing and processing. We do our utmost to ensure that all reasonable steps are taken to make sure that your data is stored securely.

We have put in place measures to seek to maintain the security of the personally identifiable information that we collect, including limiting the number of people who have physical access to our database servers, as well as installing electronic security systems that guard against unauthorised access. Unfortunately the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, sending such information is entirely at your own risk.

How Long We Keep Your Data

For job applications, we usually would limit the processing of the personal information gathered for up to one year, and delete thereafter unless required to hold longer to satisfy legal, contractual or legitimate interests.

For all other personal data gathered, we would hold for up to seven years, or longer if required to satisfy legal, contractual or legitimate interests.

Disclosing Your Information

We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:

  • In the event that we sell any or all of our business to the buyer.
  • Where we are legally required by law to disclose your personal information.
  • To further fraud protection and reduce the risk of fraud.

Third Party Links

On occasion we include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data.

Access to Information & Your Rights

You have the right to access any information that we hold relating to you.You have the right under certain circumstances:

(a) to be provided with a copy of your personal data held by us;
(b) to request the rectification or erasure of your personal data held by us;
(c) to request that we restrict the processing of your personal data (while we verify or investigate your concerns with this information, for example);
(d) to object to the further processing of your personal data, including the right to object to marketing (as mentioned in ‘Our promotional updates and communications’ section)
(e) to request that your provided personal data be moved to a third party.

You can exercise the rights listed above at any time by contacting us at info@alva-group.com, for the attention of the Data Protection Officer.

GDPR

The General Data Protection Regulation (“GDPR”) is effective starting 25 May 2018. The GDPR aims to strengthen the security and protection of personal data in the EU and will replace the European Privacy Directive and national legislations accordingly.

alva welcomes the arrival of the GDPR. The success of our company builds on the trust that our employees, customers and other stakeholders have in our ability to deliver premier quality insights and services from the analysis of public domain data. This includes our ability to apply a high level of data protection and security in relation to any personal data that our employees, customers and third parties entrust to us.

DPO and EU Representative

If you have any questions about this privacy statement or how and why we process personal data, please contact us at:

Data Protection Officer
alva
The Print Rooms
Union Street
Unit 5.10
London
SE1 0LH

Email: info@alva-group.com

We have appointed a representative in the EU. You can contact them by post at Taylor Vinters Europe Limited, Clifton House, Fitzwilliam Street Lower, Dublin, Dublin, D02 Xt91, Ireland, or by email at representative@taylorvinters.com

Contacting Us

Please do not hesitate to contact us regarding any matter relating to this Privacy and Cookies Policy via email at info@alva-group.com.